FAQs
The Swim Shady combines compact size and portability with sun protection.
Designed to fit into our Swim Bags, or simply carry in its carry bag, it is lightweight (weighs only 1.8kgs) and convenient for solo beachgoers. The telescoping tubes allow for quick and seamless setup whilst the adjustable hinge allows you to angle the shade for optimal protection as the sun moves throughout the day, so you stay covered without constantly repositioning. Built to withstand coastal breezes, the Swim Shady remains steady in typical beach conditions, ensuring reliable coverage and a hassle-free experience for all-day relaxation in the sun.
The set up of the Swim Shady is quick and easy for solo beachgoers. For information on how best to set up your Swim Shady, please see Swim Shady Set Up Instructions.
Swim Shady products stand out for their unique combination of convenience, portability, and premium design. Each product is crafted with high-quality materials to ensure durability and style, offering a luxurious beach experience. Lightweight and compact, they’re perfect for travel, fitting seamlessly into your luggage or beach bag. Whether you’re walking to your local beach or exploring new shores, Swim Shady products are designed to enhance your beach day without the hassle.
The Swim Shady is engineered with a focus on stability and functionality, making it different from traditional beach umbrellas. Unlike umbrellas that can blow up and away, the Swim Shady’s industrial design ensures it stays grounded, even in windy conditions. The Swim Shady can pivot slightly in the direction of the wind during strong gusts. With its durable materials, adjustable hinge, and proper use of the sand screw for maximum resistance, the Swim Shady provides reliable sun protection without the hassle of chasing it down the beach.
When set up, the Swim Shady measures 1.4m long and 1m wide, making it a compact and practical option for providing shade. When collapsed, it measures just 58cm, making it easy to pack into luggage or beach bags, enhancing its portability for both local beach days, holidays and outdoor adventures.
They key to setting up your Swim Shady is to ensure the sand screw piece has found maximum resistance in the sand - our inbuilt handle ensures this with ease!
For detailed information on how to set up your Swim Shady, please see Swim Shady Set Up Instructions.
Yes, the Swim Shady provides UV protection. It is made from a recycled 50+ UPF-rated fabric, which helps block harmful ultraviolet rays from the sun, ensuring you stay safe while enjoying your time outdoors.
Orders, Shipping & Returns
Please check our website at checkout for the most current and complete list of countries we ship to.
If your country is not listed, please contact us as we'd love to assist where we can!
For more information on Shipping, please see our Shipping Policy.
For more information on Shipping, please see our Shipping Policy.
At Swim Shady, we accept various payment methods to ensure a smooth shopping experience for our customers.
These include:
- Credit and Debit Cards: Visa, MasterCard, American Express, and more.
- PayPal: A popular option for secure online payments.
- Shopify Payments: This may include Apple Pay and Google Pay for fast, convenient transactions.
- Shop Pay: A quick checkout option for returning customers.
- Afterpay: Allows you to split your purchase into four interest-free payments.
Please check our website at checkout for the most current and complete list of accepted payment methods.
For more information on returns, please see our Refund Policy.
Warranty
We operate in compliance with the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. The product may be repaired if the goods fail to be of acceptable quality, and the failure does not amount to a major failure.
Warranty Period
We provide a 1-year limited warranty from the date of purchase on all Swim Shady products. This warranty covers manufacturing defects and material faults that arise under normal use and maintenance. The warranty is offered to the original purchaser only and is non-transferable.
To make a warranty claim, please contact our customer service team at info@swimshady.com.au with the following details:
• Proof of purchase (e.g., receipt or invoice)
• A clear description of the defect
• Photos or videos of the issue, if possible
We reserve the right to request that the product be returned to us for further inspection before determining eligibility for warranty coverage. The customer is responsible for the cost of shipping the item back to us unless the defect is covered under this warranty, in which case we will cover the cost of return shipping.
Care Information
For details on how to best care for your Swim Shady products, please see:
